This policy applies to all information collected or submitted on Packtrack’s website and our apps for iPhone and any other devices and platforms.
Information we collect
When creating an account, you will be asked to enter an email address. Email addresses are only used for logging in, responding to emails that you initiate, and notifications that you request. We don’t send promotional emails.
We store information about your parcels to sync this information between the website and your devices.
If you enable notifications, we must store a token to send them. We never use notifications for marketing.
If you add parcels to Packtrack, we store information like the current status and location of the delivery, until you delete them.
Ads and analytics
Packtrack’s app collects aggregate, anonymous statistics, such as the percentage of users who use particular features, to improve the app.
We use the information we collect to operate and improve our website, apps, and customer support.
We do not share personal information with outside parties.
We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.
In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.
We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS. No passwords are required or stored.
Accessing, changing, or deleting your information
You may access or change your information or delete your account from the Packtrack iOS app.
Deleted information may be kept in backups for up to 90 days. Backups are encrypted and are only accessed if needed for disaster recovery.
Third-party links and content
Packtrack displays links and content from third-party courier sites, and downloads information directly from each courier’s third-party servers. These have their own independent privacy policies, and we have no responsibility or liability for their content or activities.
California Online Privacy Protection Act Compliance
We comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Information for European Union Customers
By using Packtrack and providing your information, you authorize us to collect, use, and store your information outside of the European Union.
International Transfers of Information
Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.
Changes to this policy
- July 4, 2018: First published.